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My daughter started high school in sept, since starting she has gone into hersel…

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My daughter started high school in sept, since starting she has gone into herself so much I allowed her to have Instagram ( please no bashing ) I have the account linked to mine so as soon as anything pops up it goes on to mine to alert me.
Anyway, today she has come home hysterically crying saying that she has no friends, her coat is ripped and has claw marks in her arm from where a girl has clawed her and pushed her into a door which has ripped her coat. She has told me she doesn’t sit next to anyone in her tutor form and feels alone and also says people laugh at her or shout at her. I’m totally stuck I’m laid in bed crying because I don’t know how to address the situation I’ve rang to speak to the head teacher so waiting to hear back from him but I just don’t want my little girl been upset and been bullied, any mums or dads on here who can just give me a bit of advice on what to do or what to say or ask my daughter to see if she is getting bullied. Sorry for the long post I’m just at a loss and feel like such a crap Mum. 😞
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