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Can you private post pls? So.. my partners ex has reported me and my child to s…

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Can you private post pls?

So.. my partners ex has reported me and my child to social services. Claiming my partner of 3 years and farther to my child, who is 15 months, is abusing my child, (not true, very jealous) They contacted me 4 weeks ago, I rang them 2 weeks ago to find out what’s happening as I’m stressed about it. They said they would allocate a social worker to the case but I still haven’t heard anything. Does anyone know how long it will take?? Thought I would of heard by now, or at least have a letter to tell me if it’s been closed?? 😊
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