Hi could I get a private post please: My son is 4 and has just started school, …

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Hi could I get a private post please:
My son is 4 and has just started school, today he told the teacher he needed to go to the toilet and she not him no and that he had to wait, he then had an accident, and came home in the same clothes!!
This also happened last week when they refused to let him go to the toilet!
Are they allowed to say he has to wait? He’s only 4? What should I do?
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