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Need advise, my son has special needs that I feel are not being met. sports day …

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Need advise, my son has special needs that I feel are not being met. sports day arrived (great) 😊 won 2 races and even have video evidence of this but they walked straight past him and gave his reward to someone else. My son got upset and confused.
Informed the head of the school and she wasn’t interested in the slightest and palmed me off with “don’t worry they all get a sticker when they go in” and was refusing to rectify it.😤
I feel that this head has not got the best interest of the children and more interested in figures. What do I do 😞
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