Vunerable Lady Left In A Poor State In Carehome

 Josh Meszaros has taken to Social media to share his hurt and disgust at his mothers care.

Josh said:

So I popped in to the care home to see mum earlier on the way to the hospital to see dad.. What I found when I went in was absolutely disgraceful. 

Went into mums room at 5:50 to find her sat in her chair in the dark, no lights on at all, and the TV turned off. This is bad enough, yet it gets worse..

Vunerable Lady Left In A Poor State In Carehome

She is sat like this with her evening meal and drink in front of her, unaccompanied when every single member of staff is fully aware that she is at serious risk of choking on food and drink. They have been told this numerous times, yet still ignore it. 

She didn’t look right in herself at all, disoriented and looked worried. 

Vunerable Lady Left In A Poor State In CarehomeVunerable Lady Left In A Poor State In CarehomeVunerable Lady Left In A Poor State In Carehome

She was soaking wet throughout, to even her leggings being soaked, so she had certainly been left like this for a substantial amount of time. Then I found that whatever ‘carer’ had changed her earlier in the day had put her pad on the wrong way round. It is made a certain shape so almost impossible to get wrong!

I ended up having to shower her myself, at which point it had been an hour since I had got there and still no one had come to check on her and make sure that she hadn’t choked. She had no soap or shower gel in there so what the hell have they been using to shower her with? I noticed some bed sores which are due to the carers leaving her sat in her own piss and shit for extortionate amounts of time, this can lead to Sepsis and can be deadly.

Again, they have been told about this many times and still ignore it. They try to blame it on the pads yet she had not once got sore at home so how can it be down to the pads?  

There was a little cup on the shelf above her bed with tablets in, god knows how long it had been there for. What if another resident had walked in and taken them, or if mum had managed to reach and take them? This could have been a lot more serious and potentially involve a death. 

  Again, they have been using the Sara Steady which was obvious with it being left next to her bed, every single member of staff has been told by Dad and also by the Social Worker, not to use this for transfers and to use her walker instead to keep transfers consistent each time. Again, it gets ignored and because if that she has lost more mobility and independence. 

Vunerable Lady Left In A Poor State In Carehome

Oh, and the bloody stupid handrail next to the toilet in the bathroom.. how the hell can that even be useful to a client? It’s about 1ft too bloody low! I stood up and it was too low for me to reach, fucking ridiculous. 

 Eventually the person in charge decided to come to talk to me about my concerns, to which they she said that she had been extremely busy and had to deal with 3 or 4 falls, she tried to say that she had been sat with mum earlier when she first had her food and said that mum would back her up? So let me get this straight, you’re trying to say that a 48-year-old woman with MS, Dementia, and Advanced Cognitive Impairment who often does not recognise her own children will have the mental capacity to correctly back you up?!

Of course I can understand that they have had apparently a busy day, but if the staff cannot deal with the workload then surely they should cut back on the amount of clients, or employ more people. 2 carers to 15 clients is a complete joke. They will listen to complains, but not document anything or make any changes whatsoever. Think it’s about time they sorted themselves out before they all seriously regret it!

I can now safely confirm that this Care Home is Whittington House Nursing Home Cheltenham. We have decided that it is now appropriate to publicly name the home as the manager has now resorted to retaliating to the below safeguarding concerns and complaints by using ‘Tit For Tat’ tactics attempting to cause trouble between us and the social worker, who is in fact fantastic at her job and a very decent person, so these petty tactics have not worked.



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